We will gladly accept your return for an exchange within 3 business days of receiving your order. Policy os strictly enforced. 

ALL ITEMS ARE NON REFUNDABLE. 

NO RETURNS. We do dot accept returns. We will accept unworn, unwashed or defective merchandise purchased on RatedOfure.com for an EXCHANGE ONLY. We cannot accept exchanges for another style. All exchanges are restricted to the same item only. 

EXCHANGE requests must be received within 3 days of the delivery date. No exchanges will be accepted after 3 days, ABSOLUTELY no exceptions. 

ONLY ONE EXCHANGE PER ORDER.

INTERNATIONAL ORDERS are final sale. NO RETURNS OR EXCHANGES. 

All items must be returned back to us in its original packaging, all tags must be attached and tissue, hair nets in place and original invoice for the exchange to be considered valid. 

Claims for damaged goods or any packaging errors needs to be e-mailed to us within 24 hours of delivery - RatedOfure@gmail.com

RatedOfure Products are carefully inspected prior to shipping or deliver. We are not liable for any damage caused from further customization of any products sold, especially hair. These are not considered defects. We recommend you consult with a professional prior to customization of any products sold on RatedOfure.com. Once an item is worn, and the tags are removed, the item(s) may not be returned for any reason. 

EXCHANGE POLICY:

DOMESTIC ORDERS:

We're unable to process exchanges for any products that have been worn or are returned in a soiled condition. All items must be returned in original condition, with original packaging and tags attached, with net liners in place. Items that do not meet those conditions will be refused and returned to sender.

Exchange Requests must be received within 3 days of delivery. No exchanges will be accepted after 3 days.

All exchanges are restricted to the same item only. We cannot accept exchanges for another style.

Customer is responsible for shipping fees to send the exchange back to RatedOfure.com

Exchange Return Processing Time: Once we have received your package, your exchange will be processed within 5-10 business days. 

**INTERNATIONAL ORDERS: NO RETURN OR EXCHANGE**

For all inquiries, contact:

RatedOfure@gmail.com

Address: 9722 Gaston Rd. Suite #150-30 Katy, TX 77494